In today's complex marketing environment many companies have maintained a competitive edge out-sourcing their goods in low labour cost countries, particularly in the Far East. However, personnel are seldom available either to be stationed for long periods at the foreign factory or to make regular visits to ensure that quality standards are met during production. Our experience overseas enables us to offer a broad spectrum of hands-on assistance, occasionally being required also to take up a role of interim management in order to manage the changes to be implemented.